PTB

Privacy Policy

Privacy Policy

Last updated: May 20, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia in processing and protecting personal data.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company refers to Perunding Trafik Bakti Sdn Bhd, No. 23, 25 & 27, Jalan Liew Hone Ket, Taman Kampar, 30250 Ipoh, Perak DarulRidzuan.
• Country refers to: Malaysia
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Website refers to ptbsb, accessible from https://www.ptbsb.com.my/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask You to provide Us with certain personally identifiable information such as:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

Usage Data may include information such as Your Device’s IP address, browser type, pages visited, and diagnostic data.

Tracking Technologies and Cookies

As of the date of this policy, our website does not use cookies to track user activity. Should this change in the future, we will update this Privacy Policy accordingly and seek any necessary user consent.

Use of Your Personal Data

• To provide and maintain our Service
• To manage Your Account
• For the performance of a contract
• To contact You
• To provide You with news and offers (unless opted out)
• To manage Your requests
• For business transfers
• To comply with legal obligations under PDPA 2010
• To improve our Services and marketing through analytics, in a way that does not compromise your personal rights

Sharing of Your Personal Data

• With Service Providers
• For business transfers
• With Affiliates
• With business partners
• With other users
• With regulatory authorities where required by Malaysian law
• With Your consent

Your Rights Under Malaysian Law (PDPA)

• The right to access Your personal data
• The right to correct Your personal data
• The right to withdraw consent at any time
• The right to prevent processing for direct marketing purposes

To exercise these rights, please contact Us via the contact details provided below.

Retention of Your Personal Data

We retain Your data as long as necessary for business and legal obligations.

Transfer of Your Personal Data

Your data may be stored and processed outside Malaysia.

We ensure such transfers comply with the PDPA, and that adequate safeguards are in place before any transfer is made to another jurisdiction.

Delete or Update Your Personal Data

• Delete or update your data via your account
• Contact us at any time to access, update, or request deletion of your personal data

Disclosure of Your Personal Data

• Acquirers in a business transaction
• Law enforcement or regulators
• Protect the legal rights and safety of the Company and its users under Malaysian law

Security of Your Personal Data

We take reasonable steps to protect data but cannot guarantee absolute security.

Links to Other Websites

We are not responsible for third-party website practices.

Changes to this Privacy Policy

We may update this policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have questions or wish to exercise your rights under PDPA, You can contact us:

• Email: info@ptbsb.com.my
Perunding Trafik Bakti Sdn. Bhd.

Company No.: 201101042232 (970352-H)

BEM Registration Number.: BC1613

PTBSB is your trusted partner for professional transportation planning and traffic management services in Malaysia. Our team’s collective knowledge, extensive experience, and unwavering commitment are the cornerstones of our success.

Contact Info

+605-241 8328 

+6017-272 8328

Office Address

Head Office

Northern Region Office

Klang Valley Office

UP